Help Centre
Frequently Asked Questions
Everything you need to know about using PawAddress — for pet parents and service providers.
Finding & Booking
8 questionsPayments & Fees
6 questionsCancellations & Refunds
5 questionsDuring the Service
4 questionsReviews & Ratings
4 questionsYour Account & Safety
4 questionsStill have a question?
Our team is available to help. Reach us via chat or email — we typically respond within 4 hours.